CAM Training

This CAM Training is presented by long time CMCS Members Michelle Phaneuf and Mark Donovan.

Michelle Phaneuf has a long history of involvement with CMCS and the CAM program. She is a Chartered mediator, Certified Coach, Certified Psychological Health & Safety Advisor and trained Ombudsman who utilizes interest-based tools to bring awareness and empathy to manage difficult situations in a non-confrontational manner. Her background in engineering generates a systems-thinking approach which enables her to successfully analyse complex situations and build a comprehensive perspective.

Mark Donovan is also a Chartered Mediator and has mediated or co-mediated hundreds of disputes. He teaches and coaches mediation and ADR for MRU and ADRIA. CAMs are an essential tool to Mark’s private coaching work.